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Frequently Asked Questions

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A person that can help you do ALL OF THE THINGS! Our team of Life Assistants are generalist with skills in administration, organisation and time management. We are your sidekick, fairy godmother, second brain and so much more. Whatever you call us, if you have something on your to do list, we can make it happen.

We are here to manage the admin and logistics of your to-do list. We find that most of our clients would like to finalise items on their list but are time-poor or don’t know where to start. Here are just a few examples of the things we can organise on your behalf:

  • Create and/or manage your online calendar
  • Researching and booking a range of third parties and professionals
  • Research and book your children into activities
  • Book medical appointments for you and your family members
  • Research & update phone and internet plans
  • Organise and collate your children’s art work
  • Sell your second-hand items online
  • Find you a cleaner for your home or business
  • Assist you with meal planning and grocery purchases
  • Gift purchases
  • Collating and scanning documentation
  • Assist you in planning an event

And any other items that may be on your to do list. If legal, we can make it happen!

Of course not! We have worked with people at all stages of their financial life. The best place to start is with a complimentary consultation which you can book via our online calendar. It’s a free call, with no obligation to book a paid session with a Life Assistant and may be just the thing to get you started in clearing your mental load.

When your brain is full, it can be hard to create new ideas or have space to solve problems. Being loaded with life admin tasks that are important but not urgent can be overwhelming. We believe that outsourcing these tasks can take the edge off, in turn reducing stress and helping your mind work at its best.

Most life admin tasks can be completed the day of your session. We will finalise what we can in the allocated time, working with third parties and their timelines where needed. We will ensure that we provide you with updates along the way so you are always in control.

Easy peasy lemon squeezy! We recommend that all clients start with a complimentary consultation. If you click here it will take you to our online calendar where you can find a time that suits for you then we will call you at your scheduled time. During that first chat we will talk you through the next steps to making future bookings.

90% of our clients are small business owners. We believe, in our experience, that business owners can be some our busiest clients. We focus on helping you find the balance between both your business and your life as we understand this can be challenging as a business owner.

As we work with clients nationally, and most of the tasks we assist with require an administrative or logistical requirement in most cases we work remotely with our clients. No matter where you are located, we can schedule a video chat with you. All you need is internet access and we can do the rest. If you are located in Melbourne or would prefer to meet us face to face, appointments can be made to meet your Life Assistant at our office in Ashburton.

Life changes and needs to be flexible, so like life we’ve made our services as flexible as possible. Only have a few things you need us to action? Have a tight budget and want to spend a small amount and then manage things yourself moving forward? Then a one-off session is perfect for you. We will action a handful of tasks for you and then handover your items so you can keep things running.

If you have ongoing tasks, or have the budget to have us support you more regularly we can discuss options of you coming on board as a retainer client.

We always communicate with you along the way and you can move back from retainer to one-off if needed.

Caroline holds masterclasses during the year on various topics. These masterclasses are public and tickets are advised on our website when the dates are announced.

If you are looking for a workshop or masterclass tailored to you and your team please send us an email and we can contact you with more information.  

Payment is super simple. Once your session is booked you will be sent an invoice, you can pay via bank transfer or credit/debit card, we also have PayPal enabled to make it just that little bit easier. Best of all if you have your own business you can be invoiced to your business name and code the expense as administrative services.

If you have someone in your life that is a little unorganised or needs an extra set of hands then time with a Life Assistant could be just what they need. The best way to recommend our services is to purchase a Gift Voucher from our website. You can start with a custom amount to get them started or purchase a package for them. Find out more here.

Whilst we are here to do all the things for you, our approach to supporting you is guided. That means we are here to guide you through the things that may be challenging you, provide direction on how to move forward with the task in the best way possible and provide solutions to tasks or problems. Where we differentiate to a traditional personal or virtual assistant is by combining our senior and professional experience with our industry relationships to deliver high-quality and trusted work in the most efficient manner possible.

We pride ourselves on being the best of the best, and in our experience with our clients, because we are an all-rounder that can manage everything from life to business or career, we have attained a skillset that is beyond a traditional assistant. Therefore, our fees represent the guided and trusted approach that we provide. We do ensure that we are transparent in the tasks that we are delivering and the fees that we are charging, and in some instances, we will source additional assistance or offshoring options to guide our clients to achieve the best results for their needs and provide value for money.