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Frequently Asked Questions

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When it comes to support in streamlining and operating your business, we like to work flexibly; whether we can tackle the task in-house or connect you with the best professional. Some typical tasks we complete for our business clients include:

  • Email & calendar management
  • Social media management
  • Websites
  • Graphic design
  • Event planning & logistics
  • Email & calendar management
  • Social media management
  • Websites
  • Graphic design
  • Event planning & logistics
  • & more

Integrating into your business as smoothly as possible is our goal. We start off by getting to know you and your business as well as your business needs and goals. Once we formulate a list of tasks we can support you with, we commence work. We work with you via project management tools for smooth communication and task management. In some cases our clients like us to utilise an email address at their domain to work on behalf of their business, that way we really are integrated into your business.

Whilst we operate Australia wide, our staff are on the ground in Melbourne and Sydney. We do conduct majority of our support on a virtual basis, but we can assess on a case-by-case basis if you request a site visit. Please note, site visits are currently only conducted in line with COVIDSafe practices.
We bill flexibly and only charge for the work and time that we complete. Once we conduct our 2-hour Discovery Session with you, we’ll provide you with your investment options. Whether it’s consistent weekly work or project based tasks, we’ll tailor the right method to your tasks.

A person that can help you do ALL OF THE THINGS! Our team of Life Assistants are generalist with skills in administration, organisation and time management. We are your sidekick, fairy godmother, second brain and so much more. Whatever you call us, if you have something on your to do list, we can make it happen.

We are here to manage the admin and logistics of your to-do list. We find that most of our clients would like to finalise items on their list but are time-poor or don’t know where to start. Here are just a few examples of the things we can organise on your behalf:

  • Create and/or manage your online calendar
  • Researching and booking a range of third parties and professionals
  • Research and book your children into activities
  • Book medical appointments for you and your family members
  • Research & update phone and internet plans
  • Organise and collate your children’s art work
  • Sell your second-hand items online
  • Find you a cleaner for your home or business
  • Assist you with meal planning and grocery purchases
  • Gift purchases
  • Collating and scanning documentation
  • Assist you in planning an event

And any other items that may be on your to do list. If legal, we can make it happen!

Of course not! We have worked with people at all stages of their financial life. The best place to start is with a complimentary consultation which you can book via our online calendar. It’s a free call, with no obligation to book a paid session with a Life Assistant and may be just the thing to get you started in clearing your mental load.

When your brain is full, it can be hard to create new ideas or have space to solve problems. Being loaded with life admin tasks that are important but not urgent can be overwhelming. We believe that outsourcing these tasks can take the edge off, in turn reducing stress and helping your mind work at its best.

Most life admin tasks can be completed the day of your session. We will finalise what we can in the allocated time, working with third parties and their timelines where needed. We will ensure that we provide you with updates along the way so you are always in control.

Easy peasy lemon squeezy! We recommend that all clients start with a complimentary consultation. If you click here it will take you to our online form where you can request a call, we will then email you to schedule a time for the phone call. During that first chat we will talk you through the next steps to work through your Discovery Session and to then get us working on your tasks.

Our online courses are held during the year on various topics. These courses are open to anyone who would like to improve their time and task management skills. Details of each of our courses can be found here.

If you are looking for a tailored to you and your team please send us an email and we can contact you with more information.  

Payment is super simple. Once your session is booked you will be sent an invoice, you can pay via bank transfer or credit/debit card, we also have PayPal enabled to make it just that little bit easier. Best of all if you have your own business you can be invoiced to your business name and code the expense as administrative services.

Whilst we are here to do all the things for you, our approach to supporting you is guided. That means we are here to guide you through the things that may be challenging you, provide direction on how to move forward with the task in the best way possible and provide solutions to tasks or problems. Where we differentiate to a traditional personal or virtual assistant is by combining our senior and professional experience with our industry relationships to deliver high-quality and trusted work in the most efficient manner possible.

We pride ourselves on being the best of the best, and in our experience with our clients, because we are an all-rounder that can manage everything from life to business or career, we have attained a skillset that is beyond a traditional assistant. Therefore, our fees represent the guided and trusted approach that we provide. We do ensure that we are transparent in the tasks that we are delivering and the fees that we are charging, and in some instances, we will source additional assistance or offshoring options to guide our clients to achieve the best results for their needs and provide value for money.